In order to maximize the value of ServiceNow, NewRocket’s FlightPath advisory engagement will ensure you have a thoughtful plan, that maps to clear business outcomes.

The Problem We Are Solving

The problem we are addressing revolves around the common pitfalls of companies diving into projects without clarity and consensus on why they are investing in ServiceNow, what the desired end-state business outcomes are, and what technology solutions are needed. Without this clarity, platform owners often end up building technology for the sake of it and end up boxing themselves in. Common pitfalls we see include:

1. Focusing first on tech features without clarity for how it maps to a broader vision for the platform.
2. Misalignment of investment outcomes and priorities across stakeholders.
3. Lack of clarity of the end state business vision and capabilities.
4. Diving into a technology build without enough clarity of the end state technology solution and how ServiceNow interconnects with other systems.

Why FlightPath?

FlightPath advisory focuses on getting crystal clear on business-IT alignment, priorities, and business and technology solutions from the outset. By ensuring a thorough understanding of the business objectives and how technology can support them, we maximize the chances of success and deliver the highest impact for the organization. Rather than simply focusing on the nuts and bolts of technology implementation, we prioritize aligning our solutions with the expectations and needs of the stakeholders, ultimately driving meaningful business outcomes.

Outcomes You Can Expect

+ Comprehensive Program Plan & Budgetary Cost
+ Clarity on Business Capability Requirements
+ ServiceNow Solution Map
+ Integration and Data Flow Architecture
+ Defined Stakeholder Priorities and Clear
+ Phase 1 Plan

Our FlightPath Planning engagement has three important components

1. Industry and Technology Expertise

Our advisory engagements are lead by consultants with industry and domain expertise in customer, employee, technology, and security transformation on the ServiceNow platform.

2. Proven Approach

We have developed a simple yet effective approach to develop of a long term plan to achieve and accelerate business value.

3. Prebuilt assets to accelerate planning

We have invested in prebuilt assets including domain best practice frameworks and documentation. This ensures we have a complete vision while accelerating planning.

FlightPath Next Steps

Embark on your ServiceNow journey with confidence and clarity through our FlightPath advisory service. FlightPath ensures you avoid the common pitfalls of diving into projects without a clear roadmap. Our approach focuses on aligning your business objectives with technology solutions from the outset, maximizing your chances of success and delivering impactful results. Take the first step towards achieving your business goals by filling out our contact form today.