Creating Extraordinary Experiences on ServiceNow

We help our clients deliver service portals that enable employees to flourish and companies to thrive.

Service Portal Themes, Widgets, and Development

We Approach Service Portals Differently

For us, it’s not just about a pretty portal. To create an intuitive, end-to-end service experience, we focus on navigation, content organization, and clear communication based on real user insights.

Design for end-to-end

From the moment you enter the portal until your issue has been resolved, our goal is to optimize the journey to make it smooth and intuitive as possible.

Focus on end users

From design to development, each portal we build is based on user research that gives us insight into what users are actually doing on the portal.

Emphasize communication

Setting and meeting expectations is vital to building trust and increasing user adoption. Our portals emphasize transparency and clarity into the workflow.

Make it easy to use

A portal that is easy to use is one that will be used over and over again. We focus on navigation and content organization to make using the portal easier.

Building Better Portals Together

Through collaboration with our clients, we implement solutions that simplify processes and remove complexity. Together, we create portals that are easy to use and enable employees be more productive.

  • ServiceNow Service Portal Design
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  • ServiceNow Service Portal Design
  • ServiceNow Service Portal Design
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The Company We Keep

We seek out long lasting relationships with clients ready to learn and grow together.

"NewRocket’s skill and depth of knowledge in UI and UX design and their understanding of ServiceNow helped to make our Intranet and Service Portal design project very successful. "
Scott Paterson
Fairfax Technology Service Manager
Ready to Create Something Extraordinary?

Contact us or schedule a call today to learn more about what we can do for your company.