Cyber Risk Management

In this digital age, organizations are shifting their business processes to adapt to technological innovation, shifts in business models, human factors and new policies and legislation. Organizations are well aware of the consequences of a cyber breach, but while organizations invest heavily in security, cyberattacks are on the rise, both in number and sophistication.

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In this digital age, organizations are shifting their business processes to adapt to technological innovation, shifts in business models, human factors and new policies and legislation. Organizations are well aware of the consequences of a cyber breach, but while organizations invest heavily in security, cyberattacks are on the rise, both in number and sophistication.

In striving towards a more proactive stance in mitigating cyber risks, organizations can take a risk-based approach to their cyber and security programs. A mature cyber risk program is essential to position firms to understand, mitigate, remediate and report on incidents, vulnerabilities and threats. An efficient and well implemented security incident response and vulnerability response management program can minimize the impact of a potential breach and remediate incidents more quickly.

Vulnerability Response

• Bring critical threats to the forefront by automating and simplifying information
• Prioritize threats on business impact
• Identify where to allocate resources to generate best value for the organization
• Decrease time-to-patch

Security Incident Response

• Tie incidents to business impact
• Classify and prioritize incidents by business impact
• Automate incident response so teams can prioritize and remediate complex incidents
• Decrease time-to-know and time-to-respond

Our approach

NewRocket takes a risk-based approach to cyber and security by mapping IT initiatives back to the greater business goals to prioritize efforts, understand impact and quickly provide value to the organization. A risk based approach brings security teams together with other business units to make informed choices by factoring risk into every initiative. A cyber risk management program will provide:

Time to value: tie efforts directly to business impact to focus resources on the efforts that provide the most value and return on investment (ROI) on the program.

Visibility: have confidence in data accuracy, gain visibility into the severity of weaknesses and report on what matters most to each stakeholder.

Efficiency: automation and a clear focus on critical operations allow teams to achieve results with fewer resources and less effort.

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Cyber Risk Management

In this digital age, organizations are shifting their business processes to adapt to technological innovation, shifts in business models, human factors and new policies and legislation. Organizations are well aware of the consequences of a cyber breach, but while organizations invest heavily in security, cyberattacks are on the rise, both in number and sophistication.

Knowledge Wrap Video

The event provided a vibrant platform for reconnecting with peers, delving into AI transformation, and driving innovation with purpose. Read on to discover how NewRocket made its mark at Knowledge 2024.

What We Learned

From recent insights gathered, we learned that ServiceNow customers are increasingly receptive to adopting AI solutions and ServiceNow has the tools to embrace that head on. However, there's a gap in AI use-cases for more mature users, highlighting the need for a creative approach to accommodate their business needs.

In navigating AI adoption, organizations are challenged to find the delicate balance between embracing innovation and avoiding dependency on emerging technologies. Advisory consulting and trusted guidance beyond initial queries spark interest, particularly around AI's impact on operations. Read our AI blog series to learn more about our approach.

Excitement around GenAI is apparent, with most users eager to explore its potential benefits and invest in quick wins. Notably, advanced use cases like process mining are gaining traction. Key solution themes include interest in native mobile applications, Employee Center migration, and the urgent need for enhanced data capabilities.

Recognitions and Awards

ServiceNow Americas Employee Workflow Partner of the Year

The ServiceNow Americas Employee Workflow Partner of the Year award celebrates Partners' exceptional efforts in enhancing employee experiences through innovative collaborations and technology solutions. Learn More.

UK Public Sector Partner of the Year Award

The ServiceNow UK Public Sector Partner of the Year underscores  Partners' dedication to driving digital transformation and delivering exceptional outcomes for public sector organizations in the UK.

ServiceNow.org Partnership for Good Grant

The ServiceNow.org Partnership for Good Grant highlights Partners' commitment to leveraging technology for social impact and driving positive change in communities around the world. Learn More.

Top 10 Finalist for ServiceNow Best Employee Portal of the Year

ServiceNow's Best Employee Portal of the Year award recognizing Partners' dedication to creating innovative solutions that empower employees and enhance workplace experiences. Learn More.

NewRocket Booth

At ServiceNow's Knowledge 24 event, we connected with 350+ attendees at our booth, showcasing how NewRocket supports organizations on their ServiceNow journey. AI emerged as a key topic, reflecting the growing interest in its potential across businesses. Our strategic advisory approach, FlightPath, aligns technology with business objectives, drawing on our expertise in customer, employee, technology, and security transformation. Plus, we captivated attendees by transforming them into astronauts using AI. See the photo booth results here!

Workshops and Speaking Sessions

Beyond Personas: Developing Holistic Frameworks to Personalize User Solutions

Industry innovation: Consilio’s Transformation Journey on ServiceNow

Dive Into Prototyping to Accelerate Validation With Design Libraries

Make Better Business Decisions by Integrating Risk and Compliance

Participating in ServiceNow's Knowledge sessions and workshops this year was truly enriching. Interacting with customers and partners provided invaluable insights into the future state of ServiceNow and allowed us to have in-depth discussions on how we can collectively offer better experiences across various facets of the platform. From exploring advanced AI integrations to optimizing workflow processes, the conversations were not only enlightening but also inspiring, fueling our commitment to innovation and excellence in the ServiceNow ecosystem. We can't wait to see you next year!

NewRocket Party

Our poolside event at the Capri restaurant in Las Vegas provided a refreshing break from the conference hustle, allowing us to unwind and connect with friends, colleagues, partners, and customers in the cool open air. As the night progressed, we loved creating unforgettable memories and strengthening our bonds within the ServiceNow community.