Customer Solution | NewRocket

Customer Offerings

We bring ServiceNow solutions that flex to your unique goals, delivering the right technology to empower your business wherever it stands today.

Launch

We get it – you're just starting out with ServiceNow, and getting your employee experience program off the ground can be daunting. Here's how we can help:

Build a plan for a successful project implementation
Delight customers with seamless, personalized interactions and proactive issue resolution
Automate tasks to reduce manual effort, minimize errors and accelerate service delivery

Grow

Transforming your digital workflows requires strategic expertise. Here’s how we can help you unlock the full potential of your platform:

Drive digital transformation by transitioning to modern, integrated workflows
Scale operations with automation and workflow capabilities
Leverage data for better insights and improved decision-making

Optimize

Looking to optimize your platform and maximize your investment? Here's how we can help you enhance your ServiceNow experience:

Quickly adapt and innovate the customer service processes to stay competitive and meet evolving customer expectations
Increase customer loyalty and lifetime value through improved service delivery.
Maximize the return on investment through the reduction of manual intervention and enabling faster resolution times

GenAI

Harness the power of GenAI in your technology workflow. Here's how we can help you integrate ServiceNow GenAI to drive innovation and efficiency:

Analyze your current processes to identify opportunities for GenAI integration
Evaluate your current workflows and develop a strategic plan
Seamlessly integrate GenAI with your existing systems and monitor performance

Where are you in the journey?

We deliver ServiceNow solutions tailored to your customer experience objectives, providing the tools to enhance engagement and satisfaction at every stage of your service journey.

Financial Services Operations

Deliver seamless, customer-centric experiences with ServiceNow FSO. Empower your financial institution with tailored solutions designed to streamline operations and drive measurable results. With deep industry expertise and a focus on transforming back-office workflows, we help enterprise leaders like you enhance efficiency, improve compliance, and deliver exceptional customer experiences. Learn More

Customer Case Study

Telent specializes in the effective operation of critical national infrastructure and is integral to many of the UK’s and Ireland’s renowned brands. Their expertise lies in designing, delivering, and supporting ICT and communication networks vital for businesses across sectors such Transport, Emergency Services, Network Providers, Higher Education, and Public Sector.

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Empower your business success with ServiceNow's strategic customer engagement

Customer Offerings

Customer Experience

Case Management

MSP Operations

Field Service Management Quick Start

Financial Services Operations (FSO)

Managed Services

Where are you in the journey?

Financial Services Operations

Customer Case Study

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