Deploy Agentic AI on ServiceNow quickly, confidently, and with measurable impact
Get in Touch

What is Now Assist Launch?

Now Assist Launch is a structured 10-week program designed to help you deploy GenAI on ServiceNow using out-of-the-box Now Assist skills — with speed, confidence, and clear business value.

Whether you’ve already purchased Pro+, are planning to activate a ServiceNow AI Starter Pack, or need to build a strong internal business case, this engagement ensures you're ready to go live and realize value fast.

We’ll help configure high-impact skills, support your teams through adoption, and track results — so you can scale with confidence.

Launch Format

Preperation (2-4 weeks)

Legal/security coordination, skill selection (up to 4), success metric alignment

Enablement (2-3 weeks)

Skill configuration, testing, agent training, documentation handover

Run (4-6 weeks)

Go-live, weekly feedback loops, value tracking, final business case

What Skills Can You Deploy?

Choose 4 GenAI skills from a library of 50+ across ITSM, HRSD, CSM, Finance, and Operations — including:

Case Summarization – reduce agent effort
Resolution Note Generation – improve consistency
Knowledge Article Drafting – boost deflection and content quality
Search Summarization – surface answers faster
Response Drafting – speed up communication with less effort
We’ll help you prioritize the right skills to deliver early, visible impact.

What You Walk Away With

4 Now Assist skills deployed in production
Time-saved benchmarks and adoption metrics
Final value report and internal business case
A structured path to unlock Pro+ ROI

Ideal For

Organizations looking for a low-risk, high-impact launch into ServiceNow GenAI
Customers with Pro+ or purchasing via an AI Starter Pack
IT, HR, and CSM teams ready to activate GenAI in live workflows
Leaders building confidence and executive buy-in for AI investment

Why It Works

Real skills deployed in your production environment — not just a test or trial
Built-in feedback, training, and value tracking
Faster, leaner, and more cost-effective than traditional implementations

AI Offerings

Intelligent Agent Crew

A focused deployment of GenAI on the ServiceNow platform, designed to launch quickly, operate confidently, and deliver measurable impact.

FlightPath.AI

A focused deployment of GenAI on the ServiceNow platform, designed to launch quickly, operate confidently, and deliver measurable impact.

Now Assist LAUNCH

A tactical program designed to rapidly activate and embed up to four out-of-the-box Now Assist Gen AI skills into production

Resources, Case Studies, and Videos created by real people.

We empower clients to unlock their full ServiceNow potential across their business and beyond.

Explore Resources

How The Salvation Army Modernized HR Services and Scaled Operations with NewRocket and the ServiceNow® Platform

The Salvation Army (TSA) is a global faith-based nonprofit organization operating within the social services and charitable sector. In Canada, it is the largest non-governmental direct provider of social services, with over 13,000 employees & officers and over 30,000 volunteers serving in more than 400 communities.

From Visibility Gaps to Proactive Vulnerability Management

Scotiabank, headquartered in Toronto, is one of Canada’s Big Five banks and a leading financial services provider across the Americas. Known as “the international bank,” Scotiabank offers diverse financial services and digital banking solutions to millions of customers worldwide.

From Manual Requests to Modern ITSM

The Livestock Information Service (LIS) provides a unified digital platform for livestock keepers and supply chain members across England. Currently supporting sheep, goats, and deer — with plans to expand to cattle and pigs — LIS enables real-time animal movement reporting and tracking, ensuring traceability, disease control, and national food safety.

From Email Chaos to Streamlined Self-Service

The European Space Agency (ESA) serves 22 member states in shaping Europe’s space capabilities. With over 2,200 employees — including scientists, engineers, and IT specialists — ESA runs critical space programs, advances satellite-based technologies, and supports Earth and space research to benefit society.

From Spreadsheet Chaos to Disaster Recovery Readiness

Canada Life is a leading Canadian insurance and financial services company headquartered in Winnipeg, Manitoba. With a strong presence nationwide, the organization provides a wide range of insurance, investment, and retirement solutions. The company helps millions of Canadians achieve financial security through personalized advice and a broad range of protection and wealth products.

From IT Confusion to Proactive Service Support

Bakkavor is the United Kingdom’s leading provider of fresh prepared foods, operating 43 sites with a workforce of over 18,000. The company supplies many innovative products to major UK grocery retailers and global food brands. Known for its deep understanding of evolving consumer needs, Bakkavor delivers fresh solutions for every occasion and budget.

How TD Bank Streamlined Risk Management and Gained Resilience With NewRocket

TD Bank, a top North American bank, partnered with NewRocket to modernize its risk and compliance operations. Facing inefficiencies from manual control testing and limited executive oversight, TD Bank implemented ServiceNow IRM and a custom Executive Risk Portal developed by NewRocket. This transformation automated compliance processes, improved visibility, and enhanced decision-making.

From Fragmented Security Operations to a Unified Fusion Center

How TD Bank Enhanced Incident Response on the ServiceNow® Platform With NewRocket
Talk to a human