Going above and Beyond on Risk Management

This financial services holding company found that their inefficient, manual processes had resulted in significant time spent on tactical task execution, leaving no time to manage risk. The customer was uncertain that their risk management efforts were focused on the right things. And a lack of transparency—and subsequent lack of ownership, accountability and action—resulted in taking on greater risk that could lead to external attacks.

With ServiceNow and NewRocket, the bank was able to streamline and automate vulnerability response and integrated risk management processes, increasing transparency, ownership, and accountability. This enabled the bank to mature its vulnerability remediation (VR) and IRM practices more rapidly. They had a more complete picture of the risk landscape and control environment, resulting in more predictability of actions and outcomes.

By adopting ServiceNow and NewRocket, this financial institution achieved significant improvements in its risk management approach. The automation of vulnerability response and integrated risk management processes drastically reduced time spent on tactical tasks, enabling the team to focus on strategic risk mitigation. Enhanced transparency and accountability empowered the organization to take proactive ownership of risks, leading to faster remediation and stronger control over its risk landscape. With a more predictable and secure environment, the bank effectively minimized exposure to potential external threats.