NewRocket Awarded 2024 ServiceNow Partner of the Year

ServiceNow has awarded NewRocket with the Employee Workflow Partner of the Year, Americas region

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NewRocket Awarded 2024 ServiceNow Partner of the Year
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We are thrilled to announce that NewRocket has been recognized as the ServiceNow 2024 Employee Workflow Partner of the Year! This award recognizes NewRocket for using the power of the Now Platform to improve the employee experience and increase productivity with time-saving self-service and guided journeys.

NewRocket was also named a finalist for the Creator Workflow Partner of the Year, Americas region.  

“Partners are an instrumental force multiplier for ServiceNow success, and I couldn’t be prouder to announce the 2024 Partners of the Year. These partners are showing up, standing out, and demonstrating for the world just what’s possible with ServiceNow.” -Erica Volini

The Partner of the Year award highlights the dedication and investment made to drive transformational value for our customers and exemplifies what it means to be a great partner.  

About NewRocket

NewRocket, a global, full-service, elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. For more information, please visit www.newrocket.com.

“ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.” 

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NewRocket Awarded 2024 ServiceNow Partner of the Year

ServiceNow has awarded NewRocket with the Employee Workflow Partner of the Year, Americas region

Knowledge Wrap Video

The event provided a vibrant platform for reconnecting with peers, delving into AI transformation, and driving innovation with purpose. Read on to discover how NewRocket made its mark at Knowledge 2024.

What We Learned

From recent insights gathered, we learned that ServiceNow customers are increasingly receptive to adopting AI solutions and ServiceNow has the tools to embrace that head on. However, there's a gap in AI use-cases for more mature users, highlighting the need for a creative approach to accommodate their business needs.

In navigating AI adoption, organizations are challenged to find the delicate balance between embracing innovation and avoiding dependency on emerging technologies. Advisory consulting and trusted guidance beyond initial queries spark interest, particularly around AI's impact on operations. Read our AI blog series to learn more about our approach.

Excitement around GenAI is apparent, with most users eager to explore its potential benefits and invest in quick wins. Notably, advanced use cases like process mining are gaining traction. Key solution themes include interest in native mobile applications, Employee Center migration, and the urgent need for enhanced data capabilities.

Recognitions and Awards

ServiceNow Americas Employee Workflow Partner of the Year

The ServiceNow Americas Employee Workflow Partner of the Year award celebrates Partners' exceptional efforts in enhancing employee experiences through innovative collaborations and technology solutions. Learn More.

UK Public Sector Partner of the Year Award

The ServiceNow UK Public Sector Partner of the Year underscores  Partners' dedication to driving digital transformation and delivering exceptional outcomes for public sector organizations in the UK.

ServiceNow.org Partnership for Good Grant

The ServiceNow.org Partnership for Good Grant highlights Partners' commitment to leveraging technology for social impact and driving positive change in communities around the world. Learn More.

Top 10 Finalist for ServiceNow Best Employee Portal of the Year

ServiceNow's Best Employee Portal of the Year award recognizing Partners' dedication to creating innovative solutions that empower employees and enhance workplace experiences. Learn More.

NewRocket Booth

At ServiceNow's Knowledge 24 event, we connected with 350+ attendees at our booth, showcasing how NewRocket supports organizations on their ServiceNow journey. AI emerged as a key topic, reflecting the growing interest in its potential across businesses. Our strategic advisory approach, FlightPath, aligns technology with business objectives, drawing on our expertise in customer, employee, technology, and security transformation. Plus, we captivated attendees by transforming them into astronauts using AI. See the photo booth results here!

Workshops and Speaking Sessions

Beyond Personas: Developing Holistic Frameworks to Personalize User Solutions

Industry innovation: Consilio’s Transformation Journey on ServiceNow

Dive Into Prototyping to Accelerate Validation With Design Libraries

Make Better Business Decisions by Integrating Risk and Compliance

Participating in ServiceNow's Knowledge sessions and workshops this year was truly enriching. Interacting with customers and partners provided invaluable insights into the future state of ServiceNow and allowed us to have in-depth discussions on how we can collectively offer better experiences across various facets of the platform. From exploring advanced AI integrations to optimizing workflow processes, the conversations were not only enlightening but also inspiring, fueling our commitment to innovation and excellence in the ServiceNow ecosystem. We can't wait to see you next year!

NewRocket Party

Our poolside event at the Capri restaurant in Las Vegas provided a refreshing break from the conference hustle, allowing us to unwind and connect with friends, colleagues, partners, and customers in the cool open air. As the night progressed, we loved creating unforgettable memories and strengthening our bonds within the ServiceNow community.

More Resources!

FlightPath Advisory Engagement

In order to maximize value of a ServiceNow technology investment, NewRocket’s FlightPath advisory engagement will ensure you have a thoughtful plan, that maps to clear business outcomes.
Learn More

AI Blog Series

Organizations should have some foundational elements in place before jumping into AI initiatives. Use this to manage your AI readiness and prepare yourself for meaningful conversations a Knowledge this year.
Learn More

Asset Library

Unlock a world of knowledge in our asset library, where you can freely access and download expert insights, guides, and valuable content that will help you Go Beyond Workflows with ServiceNow.
Learn More
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