Accelerate Enterprise Transformation with Agentic AI

Modular AI Agent Packs orchestrated in ServiceNow to solve cross-enterprise challenges.

What is Agentic AI?

Agentic AI in ServiceNow refers to intelligent, task-oriented agents that work together behind the scenes to automate processes, surface knowledge, and deliver faster, more accurate outcomes. It combines simple front-end user experiences with orchestrated intelligence at the core.

Our Approach

Advisory with FlightPath.AI

We guide organizations in shaping an AI strategy that aligns with business goals and maximizes ServiceNow investments.

Accelerators with Agent Packs

We deliver pre-built frameworks and assets that speed adoption and unlock AI-driven outcomes faster.

Enablement & Governance

We equip teams with the skills and guardrails to scale Agentic AI responsibly and sustainably.
(OCM, ROI, Security)

Our AI Advisory

Gartner predicts over 40% of agentic AI projects will fail due to unclear business value, inadequate risk controls, or escalating costs. Our framework is designed to ensure you succeed.

A Framework for Success in the Agentic Era

Tie AI to Outcomes

Our Value Realization Dashboard and AI Traffic Controller connect every AI initiative to measurable business impact, ensuring clear ROI from day one.

Govern with Confidence

Our AI Traffic Controller framework provides the robust guardrails, human-in-the-loop oversight, and compliance monitoring necessary to eliminate risk.

Manage for Efficiency

We provide complete visibility into token consumption and resource allocation, allowing you to manage costs and optimize your AI investment effectively.

FlightPath.AI

Flightpath.AI is a fast-paced, innovation-focused engagement that helps you identify and apply GenAI and Agentic AI to real business processes inside your ServiceNow environment. Delivered in just four weeks, it moves you from ideas to outcomes — with a working prototype, measurable impact, and a roadmap to scale.

Our AI Accelerators

Pick a pack to view capabilities and book a tailored demo.

Intelligent Agent Crew

Knowledge Management Agent

Elara

HR Operations Agent

Ariel

IT Service Management Agent

Phoebe

IT Operations (AIOPS) Agent

Miles

Financial Service Ops Agent

Heidi

Security Operations Agent

Coming Soon

Managed Services Agent

Coming Soon

Platform Automation Agent

Coming Soon

Telecom Agent

Coming Soon

AI Governance & Value Realization

Think of NewRocket as your AI traffic controller—keeping Now Assist running smoothly, safely, and with measurable business impact. Our comprehensive approach prevents AI chaos by establishing clear flight paths, safety protocols, and performance metrics for all your AI initiatives, leveraging the full power of the AI Control Tower and Now Assist Guardian.

Your AI Traffic Controller: Comprehensive Governance for ServiceNow AI

Catalog & Track AI Assets

Create a comprehensive inventory of all AI components—from prompts to models—in a centralized repository that provides complete visibility and accountability.

Set Guardrails

Implement robust policies for compliance, security, and ethics that protect your organization while enabling innovation and adoption at scale.

Monitor & Improve

Establish proactive detection of bias, drift, or performance issues with continuous monitoring and feedback loops for ongoing optimization.

Tie AI to Outcomes

Connect AI initiatives to measurable business impact with comprehensive analytics that demonstrate clear ROI across all Now Assist deployments.

Why It Matters

In today’s fast-paced business environment, organizations need solutions that deliver value from day one—not after months of development. NewRocket Agent Packs are built to meet this need by enabling you to:

Solve the Right Problems Faster

Deploy pre-built, proven AI patterns tailored to your highest-priority workflows.

Configurable & Template-Based

Every agent is template-based and configurable, making it easy to tailor to your processes, brand, and compliance needs.

Deliver Better Experiences

Streamline employee and customer interactions with intelligent, context-aware automation.

Grow with Confidence

Scale your AI capabilities while maintaining governance, quality, and measurable ROI.

Ready to See Agentic AI in Action?

Whether you are ready to deploy a pre-built Agent Pack or co-create a custom solution tailored to your industry, NewRocket can help you move from idea to impact fast. Let us show you how intelligent, orchestrated AI agents can transform your ServiceNow experience.

Resources, Case Studies, and Videos created by real people.

We empower clients to unlock their full ServiceNow potential across their business and beyond.