ServiceNow Partner Perspectives on Risk

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The biggest challenge in cyber risk is that companies often lack insight into their vulnerabilities. NewRocket emphasizes a business-driven approach by assigning practitioners who integrate expertise with ServiceNow solutions. Effective cyber risk management starts with defining a clear goal and progressing in small steps. A common mistake is focusing on platform features instead of desired outcomes.

Success in cyber risk programs is measured in phases—first gaining real-time risk visibility, then actively reducing risks through informed business decisions. Key indicators of success include improved risk posture, faster issue resolution, and stronger control mechanisms.

Operational resilience is central to cyber risk management, requiring integration of security, compliance, and risk data. NewRocket’s resilience framework includes identifying assets, assessing threats, implementing policies, performing regular assessments, and ensuring rapid recovery. Third-party risk management is also critical.

To address unknown disruptions, companies should create flexible recovery plans based on impact rather than specific events. Organizational culture plays a vital role in resilience, as human error is a major cause of security breaches. Prioritizing security awareness and compliance fosters long-term resilience.

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