Simplify Your Software Deployment System

Do you need to deploy software through automation? Go beyond struggles with external tools like SCCM and InTune and into embracing the full power of ServiceNow with NewRocket Software Distribution. Replace external software distribution tools with an easier way to prepare and deploy software via ServiceNow Agent Client Collector.

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Key Benefits

Features

ServiceNow CSM (Customer Service Management)
End-to-end software management

Easily prepare software for deployment. Allocate/entitle software then let ServiceNow deploy that software to client computers. Monitor usage and reclaim licenses all within ServiceNow.

ServiceNow CSM (Customer Service Management)
Leverage the ServiceNow Agent Client Collector

NewRocket Software Distribution boosts the ServiceNow Agent Client Collector that you are already deploying to computers in your environment. By taking advantage of this native ServiceNow capability, you simplify your infrastructure while giving your software asset management process a centralized tool to support all of its requirements.

Operational Benefits

Improving the employee workplace experience is the No. 1 priority for 67% of corporate real estate leaders who are increasingly working with the digital workplace team to optimize the hybrid experience.    

By 2025, corporate workspace allocation will flip from 70% individual  workstations and 30% collaborative space to 30% individual and 70% collaborative space. By 2025, less than 5% of desk workers will prefer to work from a corporate workplace full time, down from 17% in 2021.    

By 2027, 80% of millennial workers will prefer to spend their time in various workplaces rather than full-time remote or full-time work from the office, up from 61% in 2021. By 2024, organizations with a persistent cross-functional team tasked with workplace experience strategy will be 80% more likely to have high employee satisfaction with the workplace.    

Gartner, 2023 Market Guide for Workplace Experience Applications

Case Studies

Nomura
As part of a re-implementation effort, we helped our client move from an old ServiceNow instance to a new one. In this process, we used Data Arc to migrate all of their legacy ITSM data, including all CMDB information, from their old instance to the new. Using Data Arc allowed the client to have valuable historical information available for continuity and troubleshooting  purposes while taking advantage of refreshed processes and less technical debt.
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IBS
Our client migrated from Remedy to ServiceNow for their customer service  management processes. Using Data Arc, they were able to preserve all of their  historical cases, including attachments and open cases, as their started their journey with ServiceNow.
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Next Steps

Todd Bashor Image
Chief Product Officer
NewRocket products accelerate your ability to achieve the business results you are looking for and are a great compliment to our world-class services. Let's meet to find out how NewRocket can help you navigate the changes in your business environment.
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