Improving Performance Management

We deployed a ServiceNow application which will allow leadership to make actionable improvements.

Overview

Our client provides a specialized Artificial Intelligence for maintenance and supply chain analysis to the United States Air Force.

The Challenge

Our clients executes monthly analysis for certain USAF Wings and the USAF is having a difficult time distributing the assessments. Additionally, the USAF is having difficult quantifying improve overtime based on MiTek Analytics recommendations.

Project Highlights

ServiceNow Scope Application

Integrating MiTek Analytic solution

Control MiTek Analytic distribution through SN controlled subscription

Distribution of MiTek Analytic reports (Engineering and Executive)

Requests to manage improvement work (based on MiTek report outputs)

Dashboards / Reports

The Solution

NewRocket developed a solution for MiTek USAF deployment to do the following:

Allow for USAF and Contracting personnel the ability to subscribe to MiTek Analytic analysis
Allow for MiTek Administrations to approve or reject subscription applications
Collect MiTek Analytic monthly or ad hoc assessments (Executive and Engineering documents)
Provide the ability to USAF personnel to generate requests to manage the improve of weak areas identified within the MiTek analysis
Establish a series of Requests that USAR Real Estate personnel can submit to add, modify, and terminate leases
Associate all leasing contracts (active and historical) to properties (locations) within SN
Establish alerts to highlight leases that will expire and property that will become vacant
Associate environment ordinances to properties (locations) within SN

Employee Center

Improving Performance Management

Creating a Management Solution with ServiceNow

Overview

The Challenge

Project Highlights

The Solution

Extraordinary Results

Creating an Engaging Experience with ServiceNow's Employee Center

Employee Center Intranet Experience

Tech Company Portal

Multinational Retailer